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Understanding-clients-and-achieving -FP2020-goals.pdf

Understanding clients and achieving FP2020 goals

Exit interviews help deliver client-centred services

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The Family Planning 2020 (FP2020) partnership seeks to expand access to family planning services to 120 million more girls and women in the world’s poorest countries by 2020.

An important part of measuring progress towards this goal is to measure if services are reaching those in need, such as those who have not been using family planning, young women, and the poor.

The aim of this brief is to show how Marie Stopes International, a service delivery organisation and a committed partner in FP2020, uses client exit interviews to monitor the performance of our programmes in order to assess who we are serving and how much we are contributing to achievement of the FP2020 goals.

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